Privacy Policy — Syntheon SI Connect Tools

Effective November 13, 2026. This policy covers the Connect Meta tool operated by Syntheon SI ("Syntheon", "we") at Connect.SyntheonSi.Tech, and the Meta Pixel / Conversions API setup service it performs.

What the Connect tool does

When a business owner chooses to connect a brand, they sign in on Facebook's own website and approve our Meta application. We never receive, see, or store the owner's Facebook password. With that approval we create or select a dataset (advertising pixel) inside the owner's own Meta business account, generate a Conversions API access token for that dataset, and configure the owner's website measurement.

Information we process

Connection data: the connecting user's Facebook user ID, the business name and ID they select, and the dataset ID created or selected. Credentials: Conversions API tokens and authorization tokens are stored only in encrypted form in our infrastructure and are never written to logs, email, or chat. Event data: when a connected website sends conversion events (for example a submitted lead form), identifying fields such as email and phone are SHA-256 hashed on our servers before transmission to Meta; raw values are not stored by the Connect tool.

How we use it

Solely to set up, operate, secure, and troubleshoot advertising measurement for the business that connected: creating and managing their dataset, sending their website's conversion events to Meta's Conversions API, verifying delivery in Meta's Test Events tool, and confirming deduplication between browser and server events.

Sharing

Event data is transmitted to Meta Platforms, Inc. through Meta's official APIs, for the connected business's own advertising measurement. We do not sell personal information. We do not share connection data or tokens with any other third party except infrastructure providers that host this service under contract.

Retention and deletion

Connection data is retained while the business uses the service. A connecting user may request deletion of their Connect data at any time: use the data-deletion instructions below or email teamphoenixsa@gmail.com. Disconnecting the app in Facebook Settings also revokes our authorization, and deletion requests submitted through Facebook's data deletion callback are honored automatically.

Your choices

Visitors to connected websites can control ad personalization in their Facebook/Instagram Ad Preferences and limit tracking through browser cookie settings. Connected businesses may disconnect at any time by contacting us.

Contact

Syntheon SI — San Antonio, Texas — teamphoenixsa@gmail.com

Data deletion instructions

To delete the data this app holds about your Facebook connection: email teamphoenixsa@gmail.com with the subject "Connect Meta — delete my data", or remove the app from your Facebook Settings → Apps and Websites, which triggers Meta's automatic deletion callback to us. Either route removes your connection record and its encrypted tokens.